Collection of information
Information collected from the clients of Alpari is used to approve accounts, process requests and transactions, and provide customer support and related services. The information collected includes information or data:
- Provided on applications and other forms;
- Provided to verify the identity of the account holder;
- Received from consumer reporting agencies, such as credit history and creditworthiness, and other entities not affiliated with Alpari; and
- About transactions with Alpari or its affiliates.
If you decline to provide us with the personal information we require, then we may not be able to make our products available to you or to provide other services you may request.
Information shared with affiliates
Alpari may share the information or data described above with its affiliates for business purposes, such as servicing accounts and informing customers about new products and services, and as permitted by applicable law. Affiliates of Alpari are generally companies controlled or owned by Alpari, or companies controlling or under common control with Alpari and includes other financial service companies, such as dealers, brokers, futures commission merchants, retail foreign exchange dealers and advisers.
The information shared with affiliates generally consists of information of data used for marketing purposes and may include the information described above, such as the name, address and Alpari account information, but will not include credit information pertaining to Alpari’s clients, such as credit history appearing on a consumer credit report or net worth and income information collected on applications for offering the products and services of Alpari.
How Information is protected
Alpari limits access to the information or data provided by its clients to those employees who need to know or have access to such information or date in order to conduct Alpari’s business or service client accounts. Alpari employees are required to maintain and protect the confidentiality of all client information and must follow established procedures at all times. Alpari maintains physical, electronic, and procedural safeguards to protect the information it retains. Alpari does not sell, lease or otherwise distribute such information to any third parties.
Accessing and Revisiting Information
Alpari endeavors to keep its client files complete and accurate. Alpari shall give its clients reasonable access to the information retained on its clients. Most of this information is contained in account statements that are received from Alpari and applications or account opening documents submitted for the purpose of establishing a relationship with Alpari or to obtain Alpari products and services. Alpari encourages its clients to periodically review this information and notify Alpari if it believes any information should be corrected or updated.
Privacy choices/opt out
Upon receipt of the opt-out notice, Alpari’s records will indicate the following preferences:
- Limit the information about the client that Alpari shares with its affiliates;
- Limit disclosure of information about the client to nonaffiliated third parties; and
- Remove the client’s name from marketing lists shared with affiliates in non-forex or non-commodity lines of business.
The opt-out request will become effective within thirty (30) days of receipt by Alpari of such request.
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